Rogers was the local United Van Lines agent for our cross-country move in Fall 2017. Every step of the way was made easier by the courtesy, availability and professionalism of the Rogers team. John, Carrie, the loading crew, all were easy to reach when I had questions, were prompt, and were respectful of my belongings. Highly recommend.
Carrie at Rogers was great in arranging our move from Jacksonville, FL to Binghamton, NY.
Save yourself the trouble, NEVER USE ROGERS OR UNITED! Terrible customer service, nothing but headaches. Nancy was sent to our house to do an estimate and explained that the number could change based on weight and she was going to estimate high so it was more likely to cost less than her estimate. When it was time to book, we couldn't get a hold of Nancy but another woman schedule the move. The driver arrived the day before we agreed upon (we were not ready) but if he hadn't I'm not sure they would have gotten it all done the scheduled day. The weight was off; it was more than 2000lbs over Nancy's estimate and drastically changed our bill. It was explained (and in their written contract) that they had to bill us within 30 days. They did not. 3 months later a "final notice" is emailed to us. They claimed it was emailed sooner but couldn't provide proof. After much back and forth they maintain we need to pay because they moved our stuff and it weighed more than they estimated dispite what their documents state.
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Everyone on the team that help our aunt move was wonderful. All very nice, qualified and experienced. The team made the move a very easy transition and I would highly recommend working with Rogers Service Group.
Rogers Service Group Inc is a US Moving Company based in Binghamton, New York. Rogers Service Group Inc is located at 245 Clinton St, Binghamton, NY 13905, USA.
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