Called them at 10am for a 3pm pickup to head to the airport. At 2:50pm I called to confirm they would be there at 3pm, I was told yes. I called again at 3:10pm asking for an ETA, was told the driver is 5 minutes away. At 3:20pm I gave up and had someone else take off work early to take me to the airport so I would not miss my flight. No call from Yellow Cab saying they are running late, plus no call apologizing for not showing up. Customer no service at it best. I'll never call this company again!
Fair , competitive pricing. Great medical transportation services 24/7
Can I rate 0 stars? This is the first time I ever decide to spend the time to write a bad review. I called them at 7:47 am. The guy told me to wait about 20 minutes. I call him at 8:15 am to ask him how much longer I have to wait. Without even taking the time look anything up, he tells me "he will be there in 15 minutes." Unhappy with his answer, I call again to make sure he has the right address. When I ask him, he asks ME my address. I tell him to look it up through my name, and he gives me a completely different address than the one I told him the first time I called. I corrected him and was once again told "the taxi will be there shortly." Still waiting, 15 minutes later.
DON'T EVER USE THIS TAXI COMPANY!!! WORST EVER!!!! Use one of the other companies! My daughter called an hour before she needed to get to the bus station from Binghamton campus, they were 30 minutes late which left her 7 minutes to get from campus to the bus station. She ended up missing her bus. I called the dispatcher to complain and he hung up on me!!!!!! The Better Business Bureau is my next stop!
The customer service over the phone was not the greatest however the gentleman that came was very nice and respectul and got me to my destination in good timing.
Yellow Cab Of Binghamton is a US Car Rental based in Binghamton, New York. Yellow Cab Of Binghamton is located at 442 State St, Binghamton, NY 13901, USA.
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